PRIVACY POLICY

At OffGreed, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.offgreed.in or interact with our services.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal data to provide a seamless shopping experience.

a. Information You Provide

Name, email address, phone number
Shipping and billing address
Order details and preferences
Account login credentials
Customer support messages and inquiries

b. Automatically Collected Data

IP address and device information
Browser type and usage behavior
Pages visited, time spent, and interaction data
Cookies and tracking technologies

c. Third-Party Data Sources

We may receive data from:

Payment gateways (Razorpay, Stripe, PayPal)
Analytics tools (Google Analytics, Meta Pixel)
Shipping partners (Shiprocket, logistics providers)

2. How We Use Your Information

We use your data to:

Process and deliver your orders efficiently
Provide customer support and respond to queries
Improve website performance and user experience
Personalize product recommendations
Prevent fraud and ensure secure transactions
Send order updates and marketing (only with your consent)

3. Cookies & Tracking Technologies

Our website uses cookies to:

Enable cart and checkout functionality
Save user preferences
Analyze website traffic and performance
Display relevant advertisements

You can disable cookies via your browser settings, but some features may not function properly.

4. Sharing of Information

We only share your information with trusted partners:

Payment processors and banks
Shipping and logistics providers
Marketing and analytics platforms (if consented)

We may also disclose information:

To comply with legal obligations
To protect our business rights
During business transfers (mergers or acquisitions)

5. Data Security & Retention

We implement industry-standard security measures to protect your personal data. However, no online platform is 100% secure.

Your data is retained only as long as necessary for:

Order fulfillment
Legal compliance
Dispute resolution

6. Your Rights

As a user, you have the right to:

Access your personal data
Request correction or deletion
Withdraw consent for marketing
Opt-out of promotional emails

To exercise your rights, contact us at: offgreedstore@gmail.com

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

8. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from minors.

9. International Data Usage

By using our services, you agree that your data may be processed and stored in India or other regions where our partners operate.

10. Policy Updates

We may update this Privacy Policy to reflect changes in legal or operational requirements. Updates will be posted on this page with the revised date.