privacy policy

Last updated: july 5 2025

This Privacy Policy describes how OffGreed (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.offgreed.in (the “Site”) or otherwise interact with us through our services (the “Services”). By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the “Last updated” date above and post any changes on this page. Continued use of our Site after changes constitutes your acceptance.

2. Personal Information We Collect

We collect personal information in the following ways:

a. Information You Provide Directly:

  • Contact Information: Name, email, phone number, address.

  • Order Details: Shipping & billing address, product preferences.

  • Account Info: Username, password, security questions.

  • Customer Support: Messages, inquiries, and feedback you send us.

b. Automatically Collected Data (“Usage Data”):

When you interact with the Site, we may collect:

  • IP address, device/browser type, interaction behavior, session data

  • Analytics via cookies, pixels, and tracking tools (e.g., page views, time on site)

c. Information from Third Parties:

  • Payment processors (e.g., Razorpay, Stripe, PayPal)

  • Analytics tools (e.g., Meta Pixel, Google Analytics)

  • Fulfillment/shipping partners (e.g., Shiprocket)

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Provide customer support and communicate with you

  • Improve the Site and personalize your experience

  • Detect and prevent fraud, misuse, or unauthorized activity

  • Send updates, marketing (only if opted-in), and order confirmations

  • Ensure compliance with our Terms & Conditions and applicable laws

4. Cookies and Tracking Technologies

We use cookies to:

  • Enable cart and checkout features

  • Remember your preferences

  • Analyze traffic and behavior for improving site performance

  • Show relevant ads across platforms (if applicable)

You can manage cookie settings in your browser. Disabling cookies may affect how the site functions.

5. How We Share Your Information

We may share your information in the following scenarios:

  • With trusted service providers (payment, logistics, email platforms)

  • With marketing partners (if opted-in), per their privacy terms

  • When required by law or to enforce legal rights

  • During any business merger, sale, or restructuring

  • With your consent, such as when using social logins or submitting reviews

6. User-Generated Content

If you post content (reviews, comments, photos) publicly on the Site, that content may be visible to other users. We are not responsible for how others use publicly visible information.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, privacy, or security practices of these external platforms. Always review their policies when visiting their sites.

8. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, contact us to have it removed.

9. Data Security & Retention

We use industry-standard measures to protect your data, but no method is 100% secure. Please avoid sending sensitive information over insecure channels.
We retain personal data only as long as needed — to fulfill orders, comply with laws, or resolve disputes.

10. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Withdraw consent (where applicable)

  • Request portability or restriction of processing

  • Manage your email preferences or unsubscribe from marketing

To exercise any of these rights, email us at offgreedstore@gmail.com. We may verify your identity before processing your request.

11. International Users

By using our Services, you agree that your data may be stored and processed in India and other countries. Where required, we follow appropriate safeguards for international data transfers.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to reach out:

📧 Email: offgreedstore@gmail.com
📞 Phone: +91 79901 61040
📸 Instagram: @off.greed